We are thrilled to announce that we have entered the initial stages of implementing ISO9001:2008 Quality and ISO14001:2004 Environmental Management Standards with ISO Quality Services..
A Quality Management System is a systematic and process driven approach to managing a business. What does this mean for the esp customer? It is proof that we will provide consistent; reliable and fit for purpose solutions. We will improve our customer / supplier relationship by responding proactively to customer feedback and ensure any issues are identified and resolved promptly. By design the standard ensures we will continue to meet and exceed your expectations.
An Environmental Management System is a systematic and process driven approach to controlling the aspects of our business which have a significant impact on the environment. What does this mean for the esp customer? It is reassurance for any of our customers who take an active interest in environmental performance that they are working with a company which promotes a shared environmental ethos. It is proof we are a forward thinking environmentally aware organisation that fulfils its corporate social responsibility.
We anticipate certification within the next month or two and will keep you updated with our progress.